Handling Storage Requests that are Outside the Norm

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Gaining knowledge is essential for Big Springs self storage employees. Whether you are brand new or you have been at it for years, never stop educating yourself. The basics are the first things that you need to tackle. There is much to learn. The sizes are important. There are many articles on what each size can hold. It may be helpful to look at a few of the odd sizes or types from time to time. You may not get many calls on these, but it will help to sound like you know what you are talking about when people call in. Chances are, you will have an advantage over other Big Springs self storage because they will not be as informed as you.

An occasional call may come in for wine storage. Wine storage is not that popular in Alberta but more and more consumers are demanding it. With demand comes the supply. More and more stores will offer wine storage so educate yourself. The main thing that you need to learn is how many bottles of wine fit into each storage unit. The smaller ones may only hold five to ten, but the some could hold five hundred. Some people have serious collections. The main thing that they are looking for are temperature controlled units with humidity regulation. Wine is a delicate item to store so the units will need to have certain features. With the added features, the units will tend to cost more than just a standard unit. The customers will not be scared of the price so make sure to give them the price with confidence even if you think it is a lot. Just make sure that you are competitive with the other Big Springs self storage facilities. If you are more than they are, you should focus on value to get the sale.

Customers do need to store RVs. It is not as common as some things, but there are certain things that are unique to RV storage. The most common type of vehicle parking is car storage. The rules are pretty standard and universal. The car will need to be titled, registered, insured, and in running condition. A ten by twenty is used for an indoor parking space. The only question is whether the Big Springs self storage customer wants an inside or outside space. RV spots are pretty similar. Because of the size, most sites will only have outside spaces, if any spots at all. Inside spaces are hard to find and will cost quite a bit. Most callers will not be fazed because high cost comes with the territory when you own an RV. The site should have a dumping station and wash bays. Some callers will want to make sure that there are these two amenities and that the Big Springs self storage site is paved. You probably will not have to worry about the stipulations with RV customers. They will usually have everything in order as far as insurance and registration. In addition, they are probably not trying to store a broken down RV. This is a typical problem with car storage. Some callers will be mystified by rules barring non running vehicles. It is pretty simple. No storage site in Alberta wants to have their facility look like a junkyard.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.