Handling the Needs of Your Self Storage Customers

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Some Callingwood self storage callers will have some uncommon requests. They may be looking for storage for an RV or a tractor trailer. Just remember that the vehicles cannot be broken down, they need to be in running condition to be stored. This is just a basic rule. You may also field a few calls for band practice. Your Callingwood self storage customers will not like all the noise so you need to make sure to get the band a unit at the back of the facility away from the other units. You should do routine checks to make sure that nobody is living in the units.

Wine storage is becoming more popular in Alberta and other provinces in Canada. Educate yourself on customer wants and need so that you know what features to stress when they call in for wine storage. There are some items that cannot be stored. Flammable items are not allowed. A good rule of thumb to remember is that anything that is living or was once living is not allowed to be stored. This would include items like plants and stuffed animals. If you have a mounted deer head, you may just ask the Callingwood self storage manager if that is ok because they may allow it. Callers should offer full disclosure about what they are storing. If there is any question, they should ask the manager if it is allowed. This will prevent any problems with breaking the lease which could be costly from a legal standpoint.

Some Callingwood self storage callers will be looking for a space for business purposes. Some units are set aside to be used as workshops. People in rural areas like to have a workshop by their house. This is not possible for people in metropolitan areas, so a storage unit may be the answer. A good unit for a workshop will have electric outlets. They will also need to have lights in the units. Believe it or not, there are many sites with no lights in the units. Access to running water is also a nice feature. Climate controlled units would be a necessity in certain regions depending on the time of the year. Callers in Alberta may only be concerned with heating and not so much with cooling since it does not get unbearably hot or humid in the summer.

The smallest Callingwood self storage unit is typically the five by five. This will hold a good amount of boxes and odds and ends. Approximately thirty standard file boxes will go into a five by five as long as the ceilings are eight feet tall. There are some customers that will need to store only a couple of file boxes or a traveler may store a couple of suitcases. There are smaller units than the five by five and this is a good fit for some. There are units that are four by four with four foot ceilings that may work. Do not offer this unless requested. For example, if a caller asks for the smallest space, do not offer this right off the bat. Find out what they are storing and determine if it would work. The price will sound attractive to the caller, but it does not matter if the space will not hold what they are looking for.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.